Agent Status Detail

• 24 Hour of Day
• Agent Answered Calls
• Agent ID
• Agent Name
• Agent Offered Calls
• Agent Outbound Calls
• Away Time
• Busy Time
• Group IDs
• Groups
• Idle Time
• Not Ready Time
• Online Time
• Queue Abandons
• Ready Time
• Skill IDs
• Skills
• Tenant ID
• Tenant Name
• Tenant
• Third Party Time